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RIGHT OF WITHDRAWAL FORM

 

RIGHT OF WITHDRAWAL FORM

 

The consumer has the right to cancel any contract, without any penalty and without specifying the reason, within the period of fourteen days.

The consumer, once exercised his right of withdrawal, and having communicated to the supplier, has another 14 days to deliver the goods to the supplier.

The supplier, on receipt of the notification of withdrawal, has fourteen days to send back the money to the customer.

In case of return, shipping costs will be to the buyer. Look our Terms of Delivery

Products must be returned no later than fourteen (14) working days from delivery to the address: Via Fratelli Cervi 5, Vinovo (Turin), accompanied by the form of withdrawal that the customer must complete and by the original invoice / receipt .
To speed up the practice, the same form should be sent by e-mail at info@gioielliocchialionline.com
The items must be returned in their original packaging, complete with all the equipment present at the time of purchase (manuals, accessories, cases, etc.), Must not show any signs of tampering and use and must submit all seals and identification affixed by the manufacturer. You are entitled to carry out the withdrawal only if products are unused and completely intact.

The right of withdrawal can not be exercised, unless otherwise agreed, in the case of provision of services if performance begins - in agreement with the consumer - the first ten days, for the supply of goods or services related to the financial market, or of goods and services, to products that are protected by copyright (audiovisual products and software , for example) that have been opened by the consumer in the supply of newspapers, periodicals and magazines.

According to the rules established by the European Directive 2011/83

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